Hello everyone! If you’re not happy with our service, please use the Complaint Book to let us know. Just fill out the required fields below so we can address your concerns. Thanks for helping us improve!
* I declare that I am the owner of the service and I accept the contents of this form, declaring under sworn statement the truthfulness of the facts described.
* The formulation of the Complaint does not prevent to resort to other means of dispute resolution nor is it a prerequisite to file a complaint before INDECOPI.
*Journeyou must respond to the complaint within a period not exceeding 15 (fifteen) non-extendable working days.